Privacy Policy

We collect information you provide directly to us, such as when you create an order, subscribe to our newsletter, or contact us. This includes: • Name, email address, and password when you create an account • Billing and shipping address when you place an order • Payment information (processed securely via Stripe — we never store card details) • Communications you send to us via our contact form • Email address when you subscribe to our newsletter We also collect certain information automatically when you visit our site, including your IP address, browser type, referring URLs, and pages visited.

We use the information we collect to: • Process and fulfil your orders • Send you transactional emails (order confirmations, shipping updates) • Send you marketing communications if you have opted in • Respond to your questions and support requests • Improve our products and services • Comply with legal obligations • Prevent fraud and protect the security of our platform

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with: • Payment processors (Stripe) to process your transactions • Shipping carriers to deliver your orders • Service providers who assist us in operating our website • Law enforcement or government authorities when required by law All third-party service providers are contractually required to keep your information confidential and use it only for the purpose of providing their services to us.

We use cookies and similar tracking technologies to improve your experience on our website. These include: • Essential cookies: Required for the website to function properly • Analytics cookies: Help us understand how visitors use our site (Google Analytics) • Preference cookies: Remember your settings and choices You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Order information is retained for 7 years for tax and accounting purposes. Newsletter subscription data is retained until you unsubscribe.

Depending on your location, you may have the following rights regarding your personal data: • Right to access the personal data we hold about you • Right to correct inaccurate data • Right to request deletion of your data • Right to object to processing of your data • Right to data portability • Right to withdraw consent at any time To exercise any of these rights, please contact us at privacy@squattingmonkeys.com.

We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission, secure database storage, and regular security audits. However, no method of transmission over the internet is 100% secure.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us at: Squatting Monkeys 123 Creative Boulevard Los Angeles, CA 90001 Email: privacy@squattingmonkeys.com